REAL FOOD

REAL PEOPLE

Since 2007, we have been
real food, made of flavour and authenticity.

Opening of the First h3 Restaurant

First
Street Restaurant

Creation of the “Tuga Resiste” Programme

Opening of the First Café 3 Restaurant

Launch
of the h3 App

Acquisition of the Tomatino Brand

Update of the h3 App

Launch of the Tomatino App

Real Kitchen starts operating

Introduction of automatic service kiosks in restaurants

REAL FOOD

REAL PEOPLE

Since 2007, we have been real food, made of flavour and authenticity.

Opening of the First h3 Restaurant

First
Street Restaurant

Creation of the “Tuga Resiste” Programme

Opening of the First Café 3 Restaurant

Launch
of the h3 App

Acquisition of the Tomatino Brand

Update of the h3 App

Launch of the Tomatino App

Real Kitchen starts operating

Introduction of automatic service kiosks in restaurants

Our purpose is to enhance people's lives with empathy and real food. Our mission is to serve excellent food, made with the highest quality ingredients and delivered with friendliness and speed.

Excellence

It is what drives us. Excellence, quality, attention to detail and involvement is what drives us to be excellent with our customers, excellent in the food we serve, excellent in the relationship between our teams.

Caring

for what is ours, our people, our Customers, our partners and our planet. Strengthen our sense of belonging. Be empathetic and sympathetic to each other and to our Customers.

Passion

for food, for flavour, for cooking, for serving well, for providing excellent customer experiences. Passion must be fuelled every day to achieve excellence.

Union

A spirit of collaboration and sharing, a sense of community, knowing that everyone belongs, that everyone is important. That we are united in fluid, clear and transparent communication.

Always being in tune with our Customers, turning their opinions or comments into actions and quickly correcting what went wrong. This communication is essential for us to be able to evolve and improve, always guaranteeing incredible experiences in our restaurants.

Our purpose is to enhance people's lives with empathy and real food. Our mission is to serve excellent food, made with the highest quality ingredients and delivered with friendliness and speed.

Excellence

It is what drives us. Excellence, quality, attention to detail and involvement is what drives us to be excellent with our customers, excellent in the food we serve, excellent in the relationship between our teams.

Caring

for what is ours, our people, our Customers, our partners and our planet. Strengthen our sense of belonging. Be empathetic and sympathetic to each other and to our Customers.

Passion

for food, for flavour, for cooking, for serving well, for providing excellent customer experiences. Passion must be fuelled every day to achieve excellence.

Union

A spirit of collaboration and sharing, a sense of community, knowing that everyone belongs, that everyone is important. That we are united in fluid, clear and transparent communication.

Always being in tune with our Customers, turning their opinions or comments into actions and quickly correcting what went wrong. This communication is essential for us to be able to evolve and improve, always guaranteeing incredible experiences in our restaurants.

THE CUSTOMER AT THE CENTRE

Putting the Customer at the Centre is our priority. We believe that excellent customer service starts with valuing people - whether they are Employees or Customers.

All processes and decisions are geared towards guaranteeing the best experience, with efficiency, quality and friendliness. We believe that creating relationships of trust helps us grow.

OUR SOCIAL IMPACT

Our commitment goes beyond food.
Year after year we support institutions and organisations, value people, strengthen communities and generate a positive social impact.

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OUR ENVIRONMENT IMPACT

The essence of our products comes directly from nature, and it is our commitment to protect it and ensure its regeneration. In all our restaurants, we follow strict rules to minimise environmental impacts and promote a more sustainable future.

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