We respect your privacy and personal data, taking all necessary measures to keep it secure.
This Privacy Policy is valid exclusively for the use and processing of data on this website.
1. Data Controller
Real Food is the entity responsible for collecting and processing data, acting according to criteria determined by Real Food, which decides the categories of data collected, how they are processed, and the purposes for which they are used. Real Food has a Data Protection Officer (DPO) within its organizational structure, who is available to provide any information regarding the processing of your personal data by the Controller, including a list of our subcontractors in matters of personal data protection. You may contact the DPO by emailing rh@realfood.pt.
2. Privacy
When accessing this website, cookies are used—small text files placed on your hard drive by a web server—which enhance the browsing experience and provide access to other features of the website, all to ensure an excellent service for the user.
3. Collection of Personal Data
The personal data collected on this website is intended to respond to contact requests, quotes, general information inquiries, and for legal purposes in case of any contract or commercial transaction with our company. Personal or non-personal information is not shared with third parties.
User data is stored on Cloud servers located in the European Union. These servers are protected and maintained according to the highest security standards and always comply with applicable privacy laws.
4. Data Subject Rights
In accordance with the law, users have the right to consult, delete, or rectify their personal data submitted via our website. To do so, and to verify the identity of the data subject, users must send a message from their own email address to geral@realfood.pt, clearly stating their request regarding their personal data.
5. Data Retention Period
We will retain your personal data for the period necessary to provide the services, issue corresponding invoices, and for the purposes mentioned.
6. Right to File a Complaint
Users have the right to file a complaint with the Data Protection Supervisory Authority (https://www.cnpd.pt).
